New Features
New feature

Cancel order item by quantity

Kate avatar
Shared by Kate • June 10, 2025

👋 Hi there,

You can now Cancel order item by quantity🎉

Cancel items / order

Once you've selected "Cancel items" in the menu as shown above, select the item(s) you'd like to cancel and click "Cancel Items" in the bottom right as below. These items will show a "Cancelled" label as above, both for staff and for the customer.

You can also select the number of unit of the item that you wish you cancel from the drop down list.

If you like to cancel the entire order, click on More Action, and select "Cancel Order".