🍽️ Course name on tickets

👋 Hi there,

We're excited to introduce Course name on tickets🎉.

Course Grouping organizes order items by course (e.g., Appetizer, Main Course, Dessert) on kitchen tickets. It helps kitchen staff clearly see pacing and preparation order. This feature only affects kitchen tickets — it does not change how orders are processed or printed on receipts.

What this feature does

When enabled, Course Grouping:

• Groups order items by course on kitchen tickets (e.g. Appetizer, Main Course, Dessert)
• Displays course names as clear headers with visual separation (e.g., --- Appetizer ---)
• Sorts items based on your configured course order
• Places items without a course under No Course (at the bottom)
• Optionally shows [HOLD] / [FIRE] at the course level
• Appends partner order IDs (e.g., Grab or Foodpanda) next to the channel name on tickets

This makes tickets easier to read and helps the kitchen manage pacing more efficiently.

What this feature does not do

❌ Does not change how orders are processed or sent to the kitchen

❌ Does not work unless Coursing is enabled in outlet settings

❌ Does not affect customer receipt printing (kitchen tickets only)